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Costumer information

 

General information:

 

The aim of this contract is to define the general conditions of sale and the contractual relations which are established between DTC and its customer at the time of a purchase.

These conditions are complete and final. They are opposable in a third.

The only competent jurisdiction in a case of litigation is the Court of Nanterre.

Any order validated by a customer implies the agreement of this one with the general conditions of sale registered on this site.

DTC reserves the right to cancel any order of a customer with whom there would be a former litigation.

DTC preserves the property of the products until the integral payment of the price by the customer.

Informatics’ measures and freedom:

In accordance with the Informatics and Freedom law of January 6, 1978, you have a right of access and of correction to the personal data concerning you.

Association’s name and address:

Name : DTC

Association law (1901) with nonlucrative goal and not involved management

Directeur Publication www.dtc-wheels.com : Alexandre ULRICH

Adresse : 6 Quai Sadi Carnot à St Dié des Vosges (88100) FRANCE

Modes of payment

Bank card (VISA or Mastercard)

Paypal

 

Delivery periods

Your articles will be delivered under a deadline of 8-10 days from the acceptance of your payment by bank card.

Carriage costs

The carriage costs are calculated according to the weight of the parcels. The tariff applied will be that of the Post office Colissimo France, International or DomTom according to the destination of sending. Packing can affect the total weight of the parcel estimated during the ordering.

The weight indicated on the purchase order cannot be contractual.

 

Reception of your parcel

When you receive your order, check well the contents and the state of the goods. If you note an anomaly, refuse the parcel. We will contact the Post office to regulate this litigation and you will receive the products ordered in replacement.

Return rules:

The consumer has, within 7 days from the delivery of his order, a right to repossess, exchange, and can get a refund on a product which doesn’t correspond to him.

 

The articles must be returned on good condition, complete, not used.

 

The carriage costs engaged following an error of our share or a defect on an article, will be with our load. The expenses which you engaged to turn over us an article will be refunded to you in postal stamps.

Sendings against refund will be refused.

 

The expenses engaged for an error of your share will be on the other hand with your load.

Copyright:

All the models exposed on this site are the property of DTC and their authors. Any prohibited reproduction.

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